2023 is quickly approaching. If you’re like any other small business owner, you’re curious about the future changes that might reshape how your digital marketing strategy. After all, digital marketing is an ever-evolving field. What’s trendy now might be irrelevant tomorrow.
While the fundamentals will remain unchanged, there are some critical digital marketing trends you should expect. We’ll focus on the five most important transformations that promise to change how you market online.
Coming 2023, organisations will be more proactive in gathering customer data to seek new ways to optimise the customer experience. A recent report says that 32% of customers would stop engaging with brands they love if they had just one bad experience.
To prevent customer disengagement, business owners strive to know their audience better through data collection. Many use customer intelligence tools to anticipate buyers’ behaviour and needs and create an exceptional customer experience.
Google My Business Listing has been an integral tool for local businesses such as plumbing companies, veterinary clinics, and pizza shops. The listing lets local businesses tell customers and prospects valuable information and geo