Terms of working with Oracle Tree

Fixed quote websites are quoted according to the needs as expressed by the client at the time of making the quote. Should these needs change the price of the website may change accordingly.

Content must be provided by the client. Alterations of content after that content has been uploaded to the site may incur extra charges.

Text should be supplied in a word document.

Images should be supplied as separate png or jpg files.

It is up to the client to thoroughly proof read all content. Oracle Tree makes no guarantee that they will proof read unless that is expressly added into the agreement. Excessive corrections of content supplied by the client may be subject to extra charges. The client is free to make those corrections themselves if they wish to avoid the charges.

The client must provide feedback and required content in a timely manner. (3 working days to respond to feedback requests)

If a project is delayed more than 30 days due to the client not providing required content the project may be shelved and a re-start fee of $500 applied to restart the project.

Included in all new/revised websites is:

  • Easy content management system, we primarily use WordPress which enables you to add, remove and alter pages and content. You can also add and change the functionality of your site as your business grows.
  • One-on-one training via zoom for the duration specified in your proposal.
  • Basic on-site Search Engine Optimisation. (including meta tags, descriptions etc)

NB: In depth SEO is a long and complicated process and you shouldn’t expect to rank at the top of Google for competitive keywords with only on- page SEO.

  • There are NO ongoing compulsory monthly fees payable to Oracle Tree. Some functionality requires third party applications which will bill you directly. (auto-responders and some e-commerce facilities for example)

A minimum deposit payment is required for work to commence on new websites PLUS any third party costs (hosting, domain name registration etc). Progress payments are to be made throughout according to your proposal and the balance is due immediately upon sign off on the site and before going live and submission / release to the search engines.

You do NOT have to use the domain registrar or host we recommend. However, these are the ones we have found to be the best value and quality.
Once a website has been signed off and final payment received it is considered completed and all further work will be charged at standard rates. This includes adding extra features not discussed at the time of the site build.

Standard rates: 

Standard rates for most services are currently $150 per hour with a minimum of 30 minutes chargeable. These fees are chargeable for all work, updates, additions, social media creation, training etc whether on the phone, via email, in person or by other means.

Standard rates for Consulting are $250 per hour. 

Standard Rates for Automation and funnel creation (eg Active Campaign and Facebook ) are $200 per hour.

While Oracle Tree try and provide accurate estimates for work done, sometimes things take longer than expected. All estimates on updates, training etc are subject to change.

Invoices are payable COD.

Payment of Invoices over 30 days late may incur interest at the rate of 10% per annum calculated daily.

All prices quoted are excluding GST which is added to the invoice if applicable (ie for businesses in Australia).

Payment of your deposit is considered to be agreement to these terms.

The courts of NSW, Australia will have exclusive jurisdiction in respect of all matters relating to this agreement.

These terms are subject to amendment without notice.