5 Tips for Offering Excellent Customer Service Online
Posted on: October 26, 2016
One of the areas where many online businesses consistently fall short is offering excellent customer support. This isn’t completely their fault. The expectations of customers have rapidly changed in the Internet era and there are a wide range of different software solutions that can help you to gain a stronger hold on the experience of […]
Content Marketing – The Benefits of Using a Copywriter to Produce Content
Posted on: October 10, 2016
If you run an online business, you probably know how beneficial a well-oiled content marketing machine could potentially be for your business. However, one mistake that many businesses make is hiring a content typist over a copywriter. The difference is a subtle one, but the differences in results could be huge. Copywriters are trained in […]
The entrepreneur’s curse and how to cure it
Posted on: June 22, 2016
Do you feel it? That sinking feeling in your stomach? You’ve been devoting all of your time to your business and now you don’t have anything left outside of it. And the freedom of having no ‘boss’ to answer to; therefore being able to do anything you want, has only intensified the ongoing feeling that […]
Hiring the right people for your business (and keeping them!) is easy… when you know how.
Posted on: June 2, 2016
Are you fed up with thinking you’re hiring the right people for your business, only to be let down? Before you spend anymore of your time managing people rather than your business, let me share what I learned was at the root of not finding the right people for the right seats. What’s causing you […]