Your customers are on a path to find you – but do you know where that path leads?
A Customer Journey Map is more than just a diagram; it’s a treasure trove of insights into your customer’s mind. From that first spark of awareness to the final flourish of post-purchase engagement, every step tells a story about why they choose you.
And why they don’t!
By dissecting each touchpoint along the way, you are able to gain invaluable knowledge to help you identify improvement opportunities, alleviate pain points and amplify moments of delight.
Which leads to increased loyalty, retention and… revenue!
Marama has spent the last 15+ years helping people across the globe design strategy-first digital marketing solutions that produce actual results for their businesses.
With the abundance of data being uploaded to the internet every minute, brands have to prioritise personalisation to remain competitive. When your customers feel like a brand message was created just for them, your marketing efforts become much more impactful.
With the insights gained from this workshop, you will be able to immediately start tailoring your marketing tactics in ways that are more strategic and impactful.
Can’t attend this workshop or missed out on a spot?
Register your interest to attend one of our future lunchtime workshops below
Oracle Tree is a virtual agency with clients all over the world. Our main hub is Gold Coast, Queensland, Australia.